Enquire Now

High Intensity Support

Specialized High Intensity Support Services in South Australia

When you or a member of your family has complex health, medical, or behavioral needs, finding a team that can provide absolute safety and expert care is the top priority. Aroona Care delivers compassionate, highly skilled High Intensity Support across the Adelaide Metropolitan area, the Northern and Southern suburbs, and SA Regional areas. We focus on bringing a deep sense of security and relief to your household by providing reliable daily assistance that follows your exact lifestyle and routines, with a supportive network available 24/7.

When is High Intensity Support Needed?

High intensity care is designed for participants who require support workers with advanced, specialized training to manage specific daily health or behavioral situations safely. You might need this level of support if you experience any of the following scenarios:

  • Complex Medical Routines: You require daily assistance with specialized equipment, clinical monitoring, or advanced physical transfers.
  • Intense Emotional Behaviors: You experience strong, challenging behaviors and need a team that knows how to keep the environment calm, predictable, and safe.
  • High-Level Physical Impairments: You have very limited mobility and need multiple trained staff members to assist you with moving comfortably throughout the day.

The Aroona Care Safety Standards

Welcoming a support team into your home to manage complex, high-stakes care is a major step. Here is why local support coordinators and families across South Australia consistently recommend our high-intensity team:

  • Community-Trusted Care: Our premium standards of safety are highly recommended by local friends and families who trust our compassionate approach.
  • Unwavering 24/7 Monitoring: Medical and behavioral needs do not follow a standard clock, which is why our specialized care lines are fully accessible 24/7.
  • A Gentle, Family Mindset: We treat you like a member of our own family, delivering complex care with immense warmth, respect, and deep understanding.
  • Strict Staff Vetting: We match you with workers who have completed advanced compliance training and align beautifully with your personal lifestyle choices.

Advanced Physical Care and Daily Medical Tasks

Managing complex physical health needs requires a team that is both technically skilled and incredibly gentle. Our high-intensity workers are trained to assist with a wide variety of advanced physical routines to keep you safe at home:

  • Safe Seizure Management: Strictly monitoring seizure activity, keeping detailed medical logs, and implementing your doctor’s emergency plans instantly.
  • Complex Mobility Transfers: Using specialized hoists, slide sheets, and standing lifters to help you move between beds, chairs, and bathrooms without any risk of injury.
  • Specialized Feeding Support: Providing careful, hygienic assistance with modified food textures, fluid thickeners, or specialized tube-feeding management.
Calm, Positive Support for Intense Behaviors

When emotional behaviors become overwhelming, having a patient, calm, and predictable team makes all the difference. Our staff focus heavily on keeping your home environment peaceful and stress-free:

  • Following Behavior Plans: Strictly implementing your existing Positive Behavior Support Plans (PBSP) with absolute consistency and respect.
  • Gentle De-escalation: Spotting early signs of anxiety or frustration and using calm communication techniques to help you feel safe and relaxed.
  • Routine and Structure: Building a comfortable, predictable daily schedule that reduces stress and helps you feel completely in control of your day.
Need to Discuss Complex Care in Complete Confidence?

Our specialized intake team is available 24/7 to listen to your needs and help build a secure support team for your household.

How We Train Our High-Intensity Teams

We never send a worker into your home unless they are completely prepared. Every single support worker assigned to a high-intensity participant must pass rigorous safety and skill checks:

  • NDIS Practice Standard Compliance: Our workers are thoroughly trained under the official NDIS high-intensity support skills framework to ensure clinical safety.
  • First Aid and Emergency Readiness: Holding current certifications in advanced first aid, CPR, and specific emergency medical response protocols.
  • Participant-Specific Training: We ensure our staff receive direct training on your specific care routines, equipment, and personal preferences before their first official shift.

Your Simple Guide to High-Intensity Funding

High intensity care is fully funded under the NDIS framework, ensuring that your family does not have to worry about surprise costs or hidden out-of-pocket bills.

This type of support is drawn from your Core Supports budget line under Assistance with Daily Life, but it is funded at a higher, specialized intensity rate to account for the extra training required. Our experienced team works directly alongside your support coordinator to look over your funding packages, write clear progress reports, and protect your care hours during NDIS plan reviews.

Our 4-Step Secure Onboarding Path

  • Step 1: Listen: Reach out to us at hello@aroonacare.com.au to share your specific physical or behavioral needs in a safe, confidential space.
  • Step 2: Assess: Our specialists visit your home to review your medical instructions, behavior plans, and safety requirements to design a secure service agreement.
  • Step 3: Match: We select a team of qualified support workers from our network who match your personality, interests, and schedule.
  • Step 4: Secure: We run a fully supervised initial shift to ensure all safety equipment and routines are running perfectly, launching a consistent, reliable shield of care.
Frequently Asked Questions

Yes. All staff assigned to high-intensity care undergo advanced training to safely handle routines like seizure management, tube feeding, and complex physical transfers.

Absolutely. Our workers study your plan thoroughly and implement it with total consistency, patience, and deep respect to keep the environment calm.

Our staff are fully trained in first aid and follow strict emergency response protocols, contacting emergency services and your family immediately.

Yes, always. We want you to feel completely safe and comfortable, so we always arrange a friendly initial introduction first.

Yes. Many families combine High Intensity Support with our Short-Term Accommodation (STA) or temporary stays to ensure consistent medical safety away from home.

Secure Reliable, High-Skilled Care Today

Managing complex needs is much easier when you have an expert, compassionate team by your side. Contact our South Australian high-intensity specialists right now to set up your free, confidential consultation and bring true safety to your home.